Privacy Policy

BluWavs LLC ("Company," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, portal, and services.

1. Information We Collect

Personal Information

• Name, email address, phone number
• Business name and structure
• Billing and payment information (processed by Stripe)
• Account credentials

Business Information

• Business documents you upload (optional)
• Financial information for funding readiness
• Business plans and projections

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and actions taken
• Cookies and similar technologies

2. How We Use Your Information

• Provide and maintain our services
• Process transactions and send related information
• Deliver resources, templates, and automation tools
• Communicate with you about your account
• Improve and personalize our services
• Connect you with funding partners (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Service Providers

• Payment processors (Stripe)
• Cloud hosting providers
• Analytics services
• Email service providers

Funding Partners

When you request funding services, we share your business and financial information with our funding partners including rok_financials, Nexa Lending, and similar providers. This sharing only occurs with your explicit consent when you initiate a funding application.

Legal Requirements

We may disclose your information when required by law, subpoena, or legal process, or to protect our rights, property, or safety.

We NEVER sell your personal data.

4. Data Security

We implement industry-standard security measures including encryption (SSL/TLS), secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at [email protected].

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, and disclosed
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To make a CCPA request, email [email protected] with "CCPA Request" in the subject line.

8. International Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Lawful Basis: We process your data based on consent, contract performance, or legitimate interests
• Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent at any time for consent-based processing

To exercise GDPR rights, contact us at [email protected].

9. Cookies

We use cookies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and improve our services

You can manage cookies through your browser settings. See our Cookie Notice for more details.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or notice on our website. The "Effective Date" at the top indicates when this policy was last updated.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights:

BluWavs LLC
Email: [email protected]
Address: 30 N Gould St Ste 52371, Sheridan, WY 82801